The Right Angle

Personal Influence

In the modern multi-cultural workplace, it is no longer enough to know that you have done good work. The question is how that work will be perceived. And that is always connected with how people see you.

Ultimately a large part of our success at work is determined by how we influence people – how we communicate. This is very clear when we are giving a presentation or writing a persuasive paper, but influence is important all the time, not just on special occasions.

In this workshop I will help you to become aware of every circumstance in which you influence those around you and how you can make the most of those situations. Whether you need to influence someone with a great first impression or build great working relationships over time, there is something here for you.

What is influence?

  • What is influence and why do we want it?
  • Your personal communication network
  • Expanding your sphere of influence

Influencing in writing

  • Don't let one bad email spoil all your good work
  • Writing do's and don'ts
  • The 5Cs of business writing
  • How formality influences
  • Tone – be personal, be positive

Influencing verbally

  • Communication, communication, communication
  • The influencing skill of listening
  • Empathy
  • Questioning skills

Attitude to influence

  • The Right Angle Represent Communication System™
  • Your personal presence
  • Your elevator pitch
  • Answering questions with confidence

Influencing strategies

  • Connection strategies
  • What about culture?
  • The feel-good factor
  • Understanding personality types

This programme is available as a one or two-day option for in-house training - please contact us. It is also available as a special one-day version (Practical Influence) as a public programme - please book through CCISG here.

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